As a widower and living alone with my dog, I had a small problem with my kitchen floor. As I'm not great on my feet I find that I trip very easily these days. My kitchen floor has a small piece broken out. Well I got this doses number and by Jesus did he make a song and dance out of trying to over do a simple job. Such horse shit form this K*** fella, he wouldn't shut up. By all means, he's touched in the head. Trying to up sell me a new floor at every point in the conversation abut my repair...... Don't waste your time!