Effective Date: This privacy policy is effective as of 06.06.2025.
Cylex does not have an establishment in Ireland. However, as we offer services to individuals in the European Union, including Ireland, we process personal data in accordance with the General Data Protection Regulation (GDPR) and are directly reachable for all privacy-related matters through our Romanian headquarters.
By accessing or using our Services and Websites, you agree to the terms of this Privacy Policy. If you disagree with any terms, please discontinue use immediately.
a. When you visit our websites
We collect browsing data such as browser type, IP address, geographical location, referral source, visit length, and pages viewed ("Navigational Information").
b. When you use our platforms and solutions
When you engage with our Services, we collect personal information like your name, email address, company name, and contact details. For transactions, billing data, and other subscription-related information, we collect company addresses and payment details.
c. Import options
If you use features like the "import option," we may collect contact details or personal data about your users and associates, as provided by you. You are responsible for ensuring compliance with applicable privacy laws when sharing third-party data with us.
a. Compliance with GDPR
Where applicable, data processing complies with GDPR standards, leveraging legitimate interests for auditing, marketing, and maintaining business operations. We may retain information after account deactivation to comply with legal obligations, resolve disputes, and enforce agreements.
b. Operational and marketing purposes
We use data for:
We may combine Navigational Information, Personal Data, and publicly available data to personalize and improve your experience.
c. Administration
We use your email address or phone number for administrative purposes, such as customer support, notifications, or addressing intellectual property concerns. Payment information is used to verify financial qualifications and process transactions through trusted third-party providers.
d. Marketing
Your Personal Data may be used to send information about new features, products, or third-party services that we believe may interest you. You have the option to manage your preferences and opt out of marketing communications.
a. No selling of your personal data
We do not sell your personal data under any circumstances.
b. Your instruction
We share and update your personal data only as instructed by you, including in accordance with agreements and terms.
c. Vendors and service providers
We collaborate with third-party vendors for service provision, processing, and improvements. These entities must comply with our data protection standards.
d. Marketplace vendors
Access to third-party vendors in our Marketplace may require data sharing to enable services. These third parties have their own terms and privacy policies. We encourage you to review their privacy practices to understand how your data is handled.
e. Mergers and acquisitions
In the event of business transactions like mergers, acquisitions, or similar activities, personal data may be shared or transferred, subject to confidentiality agreements.
f. Anonymized data
We may disclose or use anonymized or aggregated data for research, analytics, and other lawful purposes.
g. Legal compliance
We may disclose personal data to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. Examples include subpoenas, court orders, or protecting the safety and rights of individuals.
h. Clearbit
Certain features use Clearbit to enhance forms and pre-fill data. Data sent to Clearbit includes email addresses, and the service may return professional or demographic information such as employment details or company information. This data helps us update, expand, and analyze our records and provide targeted advertising.
i. YouTube
We use YouTube API Services to display and interact with YouTube content. By engaging with YouTube content, you agree to their Terms of Service and Privacy Policy. To delete stored YouTube data, visit: https://security.google.com/settings. The use and transfer of information received through Google APIs comply with Google’s API Services User Data Policy, including Limited Use requirements.
We use cookies and similar tracking technologies on our websites and platforms to enhance your browsing experience, analyze site usage, and provide personalized content and advertising. Cookies are small text files stored on your device that help us recognize your browser, remember your preferences, and track your interactions.
Types of cookies we use include:
You can manage or disable cookies through your browser settings or device preferences. Please note that disabling certain cookies may affect the functionality and your experience on our sites.
For more information on cookies, please visit our Cookie Policy or the following resources: aboutcookies.org | allaboutcookies.org
Your personal data may be transferred to, stored, and processed in countries outside the European Economic Area (EEA), including Romania, where our headquarters are located. We ensure that appropriate safeguards are in place to protect your personal data in compliance with GDPR, such as Standard Contractual Clauses approved by the European Commission.
As a data subject in Ireland and the European Union, you have the following rights regarding your personal data processed by Cylex in connection with our bulk upload services:
You may exercise your rights or direct any privacy-related inquiries to Cylex using the following contact details:
We will respond to your request in accordance with GDPR requirements and within the legally prescribed timeframe.