West Roofing, Galway

"I contacted West Roofing to repair a ridge cap damaged in a storm in late february. I spoke to the owner who arrived out promptly to carry out repairs and while there we organised to get an additional dry verge upgrade as the roof had become vulnerable to the elements. I paid him €1900 in cash and requested a receipt for works completed which was not provided on the day but promised would be emailed on. Repeated requests by me in the coming weeks were ignored. Subsequently, tiles from the newly installed dry verge came apart and fell to the ground in early April. I contacted West Roofing to let him know and request these be repaired. Again....multiple calls and messages were made to him to resolve a straightforward issue, only to be met with a string of excuses and ultimately him declining to respond further. He has taken zero responsibility for his work, and wasted a my time and patience. At this point I will be spending additional money to source a competent roofer with the necessary skills and professionalism to repair the poor workmanship of West Roofing. An expensive and frustrating mistake, my advise is to avoid West Roofing at all costs."