TRALEE GAS & NURSERY SUPPLIES LIMITED

READ BEFORE TAKING YOUR KIDS TO THIS SHOP!!!!!!We Went in to get a few small pieces for our new born. We went in with our pram and the lack of an elevator meant we had to disconnect the carry cot from the buggy. I asked one of the ladies could I leave the the buggy downstairs while I take the carrycot and baby up for a look . The lady said she will keep an eye out for it while we shop . We picked up our bits and and went downstairs to pay. As we walked down I overheard who I presume is the owner to be asking the staff is that buggy their own stock. The lady said no it is the couple's upstairs . When we got down I placed the carrycot back onto the buggy and I overheard the man ask staff again . This time the man approached us and moved back the covers of the carrycot to look in after he was told again that it was our buggy . He didn't speak to us or even say hi , he just came up as if we were stealing and moved back our newborns covers. The ladies were helpful and polite but this man was an ignorant pr*ck and he was also being awful to his staff in front of us !!!! They had a large selection of things however it was extremely messy inside . There was no organisation. Unfortunately we had come a long way to shop there and we needed the bits otherwise I would have left them behind me

I cannot recommend this shop enough. After sales is absolutely incredible. I bought an Uppababy vista from this store and had some issues with the front wheel. The store manager worked tirelessly until the matter was resolved. Staff are so lovely to deal with, great variety of products and pricing is fair. I will buy all of my future baby kit from this store without doubt.

Hi, The service they do is totally unpleasant except the pretty woman working there. I was treated terribly. I went with my Scott bike to get it repaired. Was waiting a week for his head mechanic. Once I came he was talking to my while playing around 2 other Customers. That is pretty bad behavior as show his not respecting to the client. I am not Irish, however I could feel in his voice kind of discrimination and not respecting other nation. But what is the problem? Well, problem started when I asked for a confirmation that he took a bike to get it repaired. He said they do not do it.. I think what the hell.. it is normal that everywhere you leave your stuff to get service for it you get a confirmation saying "Bike Model XXX XXX collected to get repaired" simple. but no.. he said people in Ireland trust each other.. I do not personally care if somebody trust them or other people but I do not trust people I do not know.. they do service for me only so I expect confirmation.. my bike cost 2,500 euro.. and they want me to leave it for them just like this.. they would be able to say after several h once I would come to collect it that there was no such bike and what I want.. and what I would do then? NOTHING! I would loose it.. I believe it would not happen as Irish aren't like this.. however better safe than sorry.. this person threw me out of his shop saying he does not want to do such stuff.. of course.. he has a right to say no to do the service for me.. however I'll make sure that all the town will know of how he is treating people.. anyway, be careful of this shop, as one day you can loose your bike, there is no point trusting people in current times without good base for this.